Terms and Conditions

By accessing and placing orders through ClearGlow.pk, you agree to be bound by these Terms and Conditions. We reserve the right to update these terms at any time without prior notice.

2. Product Information

  • All glutathione supplements sold on ClearGlow.pk are DRAP-enlisted and manufactured under Current Good Manufacturing Practices (cGMPs)
  • Product results may vary from person to person, typically visible within 4-12 weeks of consistent use
  • We guarantee 100% authentic products sourced directly from authorized manufacturers

3. Ordering & Payment

Accepted Payment Methods:

  • Cash on Delivery (COD)
  • Online Payment (Bank Transfer/Credit Card)

Order Confirmation:

  • Orders are confirmed via WhatsApp at +923242530662
  • We reserve the right to refuse or cancel orders at our discretion
  • Prices are subject to change without notice, but confirmed orders honor the original price

4. Delivery Policy

Delivery Timeline:

  • Standard: 2-3 business days across Pakistan (FREE)
  • Faisalabad: Same-day delivery available (weather permitting)
  • The winter season may experience delays due to fog

Delivery Terms:

  • Free nationwide delivery on all orders
  • Delivery address changes must be requested at least 24 hours before dispatch
  • We are not responsible for delays caused by incorrect addresses or customer unavailability

5. Return & Exchange Policy

Eligibility:

  • Products can be returned within 7 days of delivery if:
    • Product is sealed and unused
    • Original packaging is intact
    • Valid reason provided (damaged/expired product only)

Non-Returnable:

  • Opened or used products
  • Products without original packaging
  • Orders placed more than 7 days ago

Refund Process:

  • Approved returns receive a full refund within 7-10 business days
  • Refunds processed via original payment method (or bank transfer for COD orders)
  • Read Our Return Policy.

6. Product Usage & Disclaimer

  • This product is a nutraceutical supplement, not a medicine
  • Pregnant/lactating women should consult healthcare professionals before use
  • Do not exceed recommended daily dosage (1-2 tablets daily)
  • ClearGlow.pk is not liable for misuse or allergic reactions
  • Individual results vary; we do not guarantee specific outcomes

7. Privacy & Data Protection

  • Customer information is kept confidential and used solely for order processing
  • We do not share personal data with third parties
  • WhatsApp communication is secure and private
  • Read Our Privacy Policy.

8. Intellectual Property

  • All content on ClearGlow.pk (text, images, logos) is protected by copyright
  • Unauthorized reproduction or distribution is prohibited

9. Customer Support

For queries, complaints, or assistance:

  • WhatsApp: +923242530662
  • Response Time: Within 24 hours

10. Limitation of Liability

ClearGlow.pk is not liable for:

  • Indirect or consequential damages from product use
  • Delays beyond our control (natural disasters, courier issues)
  • Allergic reactions or medical complications
  • Results not meeting customer expectations

11. Governing Law

These Terms and Conditions are governed by the laws of Pakistan. Any disputes will be resolved in the courts of Faisalabad, Punjab, Pakistan.

12. Contact Information

ClearGlow.pk
Faisalabad, Punjab, Pakistan
WhatsApp: +923242530662
Email: info@clearglow.pk

By placing an order on ClearGlow.pk, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

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